Terms of Service

You must be at least 16 years old to use Draftly. By using the service, you represent that you meet this requirement and that the information you provide is accurate.

You are responsible for maintaining the security of your account credentials. Notify us immediately at support@draftly.io if you suspect unauthorised access. We are not liable for any loss resulting from unauthorised use of your account.

You agree not to:

• Use Draftly for any unlawful purpose or in violation of any applicable laws.
• Attempt to reverse-engineer, decompile, or extract the source code of the service.
• Use automated means (bots, scrapers) to access the service in a way that exceeds normal usage.
• Upload or generate content that is illegal, defamatory, harassing, or infringes third-party rights.
• Attempt to circumvent plan limits, billing systems, or access controls.
• Resell or sublicense access to the service without written permission.

Draftly offers a free tier and paid subscription plans (Pro and Agency). Paid plans are billed monthly or annually through Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.

Cancellation: You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period; your access continues until then. We do not issue pro-rated refunds for partial periods.

All sales are final. Subscription fees, including both monthly and annual payments, are non-refundable. We do not offer refunds for partial billing periods, unused features, plan downgrades, or change of mind. The free tier exists so you can fully evaluate Draftly without payment; please use it before subscribing. This no-refund policy is permitted under Montana state law where these Terms are governed (see §12).

Disputed charges. If you believe a charge is incorrect (for example, billed after a successful cancellation, or charged twice), email support@draftly.io within 30 days of the charge and we will investigate and refund any genuine error.

We reserve the right to change pricing with 30 days’ notice. Continued use after the effective date of any pricing change constitutes acceptance of the new pricing.

You retain ownership of all documents and content you create using Draftly. You grant us a limited, non-exclusive licence to store, process, and display your content solely to operate the service.

You are responsible for ensuring your content does not violate any third-party rights or applicable laws. We do not use your content to train AI models.

The Draftly name, logo, software, and all associated intellectual property are owned by us. Nothing in these Terms transfers ownership of our IP to you. You may not use our trademarks or branding without prior written consent.

Draftly integrates with third-party services (Supabase, Stripe, Anthropic, PostHog, Vercel). Your use of those services is governed by their respective terms and policies. We are not responsible for the conduct of third-party providers.

We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features at any time. For paid subscribers, we will provide reasonable advance notice of material changes that affect core functionality.

Draftly is provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose or merchantability. AI-generated document content is a first draft — you are responsible for reviewing and verifying accuracy before relying on it professionally.

To the maximum extent permitted by law, our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the greater of (a) the amount you paid us in the 3 months preceding the claim, or (b) $50 USD.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data or profits.

You agree to indemnify and hold harmless Draftly, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

These Terms are governed by and construed in accordance with the laws of the State of Montana, United States of America, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the service shall be resolved exclusively in the state or federal courts located in Flathead County, Montana, and you consent to the personal jurisdiction of those courts.

Where small-claims relief is appropriate and available in your local jurisdiction, nothing in this section prevents you from pursuing a claim there.

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

Questions about these Terms? Email us at info@draftly.io.